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i went to a bar and i went to use my bank card thats when i realize that my bank card was missing. so can you please close my account as earlier conveients and at this i dont know how to get into my gmail account
jacob, west haven
October 21, 2014 11:10:16 AM
2 people recommended this |
In reply to jacob, west haven
We appreciate you coming to TD Helps, Jacob. We would be happy to help direct you in the right direction.
To best assist you, we ask that you contact us immediately for further assistance as we do not have access to your personal account information since this is considered an unsecured forum. We can be reached at 888-751-9000, available 24/7. After account verification, our Banking Specialists would be more than happy to close your TD Debit Card and also review your account with you and file a dispute for you if necessary. Once your TD Debit Card has been closed, our Specialists can request a new card be mailed to you to the address on file. Please note, you should expect to receive your new card within 7-10 business day and it will arrive it a regular white envelope.
If you prefer, you could always visit us during lobby hours for assistance regarding your concerns. They, too, can close your debit card, review your account, and they can print out a new TD debit card during your visit! For Store locations please view: http://bit.ly/TDStores.
We hope this helps, Jacob. Please do not hesitate to write back if you have any other questions.
Yen D, Mount Laurel
October 21, 2014 11:32:39 AM
I had my account in my personal belongs(purse) and notice my bag open and it was zipped. want to change because I have a thief with me, I need my address changed also and account number.
October 14, 2015 12:03:15 PM
In reply to Nanette, Hartford
Thanks for coming by TD Helps, Nanette. We are sorry to hear and would be glad to help point you in the right direction.
If you have not yet done so, we encourage calling us immediately at 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to close your debit card for you and have a new one mailed to your address on file. We may also assist with your address update and review any transactions on your account.
Also, you may visit any TD Bank Store to have your card closed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores. You will be able to obtain a new card at your local TD Bank store instantly.
Please also understand that although we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
We hope this was helpful information, Nanette. Please do not hesitate to let us know if you need anything else.
Yen D, Mount Laurel
October 14, 2015 12:05:09 PM