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March 2, 2015 08:21:41 AM
In reply to mandy, conway
Thanks for stopping by TD Helps with your question, Mandy. We understand your concerns and would be glad to help.
First, we would like to let you know that in order to close an account, the balance must be zero. We apologize that we're unable to close or place a hold on an account which is overdrawn.
Given that is question pertains to your account specifically, we ask that you to give us a call 24/7 at 888-751-9000 or visit us at any TD Bank location. Once our Banking Specialists verifies your account information, they'll be able to provide the additional assistance that you need. Click here: http://bit.ly/TDStores to find a TD Bank near you.
As we'd like to assist you directly, we are unable to do as TD Helps is considered an unsecured forum.
We hope this helps, Mandy and let us know if we can be more of assistance. Take care and have a good one.
Yen D, Mount Laurel
March 2, 2015 08:28:09 AM