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I use to have an account when I lived in Pennsylvania. Now I am in argentina, next to move to New Zealand. I want to know how to close the account or if it´s close already. I used to have a checking account, visa. My plastic has espire in 2013 and I try to login with homebanking, but I couldn't. Hope you can help me.
mariela, buenos aires
June 28, 2016 08:41:09 AM
In reply to mariela, buenos aires
Thanks for contacting TD Helps today, Mariela.
We'd like to inform you that in order for an account to be in open and in an active status, activity on the account is needed. If no Customer-initiated activity (deposits, withdrawals, or debit card transactions) occurs on an account, it will be considered "Inactive" after a specified period of time. Checking or Money Market accounts are automatically changed to an "Inactive" status after 6 months of no Customer-initiated activity. Savings accounts are considered inactive after 9 months with no Customer-initiated activity. Once these accounts are in an inactive status, they will be "Dormant" after 3 or 5 years of no activity depending on your region or State.
Please keep in mind that once an account becomes "Dormant," it can be turned over to the State after a number of years, depending on your location. We'd like to provide a little information for you regarding Dormant accounts. Please see the article listed here: http://1.usa.gov/1ED20S9, which reviews information about abandoned or unclaimed accounts in the U.S.
You may also call our Abandoned Property Department at (800) 281-0025, ext. 3736, 3729, 3321, or 3331 for further details.
You're also able to call any TD Store during lobby hours for assistance. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
Please also note, while we would like to further assist you with your request, we are unable to release account specific information through TD Helps since it is not considered a secured forum.
We hope this helps, Mariela, and please enjoy the rest of your day.
Customer Service Team, Mount Laurel
June 28, 2016 08:41:30 AM