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I paid via Debit Card for a upcoming class. I found out I cannot attend and called to cancel within one business day and I'm being refused under the pretense that they do not give refunds. It is not stated anywhere of a no refund policy, nor was I made aware when I made the payment. Can I get my money back?
Leslie, De Land
September 23, 2015 07:49:32 PM
2 people recommended this |
In reply to Leslie, De Land
We're sorry to hear about this, Leslie and we'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. You are able to call our Banking Specialists 24/7 by dialing 888-751-9000. After account verification, our Banking Specialists will be glad to review the transaction with you and file a merchant dispute.
Similarly, if you prefer to speak with a Representative in person, you are able to complete this process by visiting any TD Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that when a dispute is filed the transaction will be reviewed by our Specialists. After investigation, you will be provided with a resolution via standard mail.
We hope to hear from you soon, Leslie and have a good day.
Megan K, Mount Laurel
September 23, 2015 07:49:52 PM
2 people recommended this