Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I been having security issues with my computer and want to terminate on-line banking and go back to paper statements. How does I do this.
Rosemary, Port St. Lucie
February 7, 2018 07:26:41 AM
In reply to Rosemary, Port St. Lucie
Welcome to TD Helps this morning, Rosemary.
We're so sorry to hear of these circumstances, and we completely understand the efforts you're taking to secure your accounts and online banking. We'll be more than happy to help!
In the event that you need to terminate your Personal Online Banking, you're welcome to connect with one of our Tech Support Specialists directly. For your convenience, our Tech Support Team is here to help 24 hours a day, 7 days a week, and can be reached by simply dialing 1-800-493-7562. If you'd prefer, you're also welcome to visit your nearest TD Store location to speak with a Customer Service Representatives in regard to your concerns, during lobby hours. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
As a friendly reminder, if you are going to be terminating your online banking, and will now receive paper statements, it's important to note that you may be assessed a Paper Statement Fee, depending on your account. If you'd like to learn more, you may review our Fee Schedule here: https://go.td.com/2lbbfGg.
Just in case you may have a business account with TD Bank, and are looking to terminate your BusinessDirect, we invite you to connect with a Small Business Banking Specialists at the same number above. Once you dial simply select option number 2!
We look forward to hearing from you soon, Rosemary, and assisting you with your concerns.
Thanks again for joining us on TD Helps!
Brittany M, Mount Laurel
February 7, 2018 07:27:43 AM