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November 4, 2015 10:36:40 AM
In reply to Rolando, vineland
Hello Rolando, we're sorry to hear of any troubles you are having with your online purchases and would be happy to point you in the right direction for help.
If you're referring to your TD Visa debit card, we encourage you calling our 24/7 Customer Service line at 888-751-9000, upon account verification, a Customer Service Representative will be able to determine the cause of the declines and offer the solutions to help.
If you are referring to your TD Visa Credit Card, you may contact us by calling TD Card Services at 1-888-561-8861. You may reach out to them at your earliest convenience, as they are also available 24/7.
If you are referring to TD Go Card, please contact TD Go Card Customer Service at 855-219-8050. If you are referring to TD Connect Card, please dial 1-888-568-7130.Additonally, if this is a TD Visa Gift Card, please feel free to contact us 24/7 at (888) 294-2249.
You may also stop by your local TD Bank Store location, during lobby hours for assistance in person. To find out the nearest TD Store near you, please visit, http://bit.ly/TDStores.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Hope to hear from you soon, Rolando. Take care!
LiShu R, Mount Laurel
November 4, 2015 10:37:24 AM