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October 12, 2015 03:52:22 PM
1 person recommended this |
In reply to Cheryl, Abington
Good afternoon Cheryl!
Thanks so much for joining us today and we appreciate you sending us your question.
We'd like to clarify our online statement availability a bit for you. Right now, you'll have the ability to view statements for your personal accounts online going back through April 2010. Although a full seven years is not available online yet, this will be the case once these have accrued. We apologize for any confusion in this matter and hope this doesn't cause any inconvenience for you.
If you were interested in statements for your account for April 2010 or later, you can find these online using these steps:
-First, log in your account here: http://bit.ly/1eaISlq
-Then, click on the Accounts tab at the top of the screen
-Click on the checking account number you would like to view statements for
-Click on the Statements & Notices tab
-Select the correct year from the drop-down box
-Choose the statement period you would like to view and click View on the right side
-You may then click the print icon if you would like to print a copy of your statement
If you were interested in viewing statements prior to this date, these would need to be requested to be sent out. To request these, you're welcome to contact a Banking Specialist 24/7 at 888-751-9000, who can mail the statements to your address on file. Or if you'd like, please feel free to visit any of our local Stores to obtain the copies. In some cases you can have them printed while you wait, or we'll place an order for you. Please see here: http://bit.ly/TDStores to find your local Store and lobby hours.
We hope these instructions are helpful, Cheryl and feel free to reply with any questions.
Wishing you a great evening!
Kristen P, Mount Laurel
October 12, 2015 03:53:09 PM
1 person recommended this