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yes I want to move to another state in Georgia I was wondering if I can keep my bank account if I bank on line are by mobile
September 9, 2014 04:58:33 PM
In reply to john, melbourne,fl
Thanks for coming by TD Helps John. We are happy that you are still interested in banking with TD Bank after your move and would be happy to help!
We're happy to say, although you are moving to an area where there are no TD Banks, you can still do banking with us via Online and via our TD Mobile App.
With TD Bank's Online Banking, you can get real-time account information, Transfer funds internally and externally, pay bills and other people directly, and also place stop payments on checks. To use these features, you must first be enrolled for Online Banking, if you have not enrolled, you can do so for free here: http://bit.ly/1lU2qfY. Once there, you will need to choose Personal from the drop down box. First, you'll have to accept the Online Banking Agreement. Then, we'll ask you to enter in your personal information (Name, Social Security number, account number, etc.) and finally, you will have to set up three security questions. After those 3 steps are completed, you will have immediate access to your account(s) online. If you need assistance with the application, please contact us at 800-493-7562 to speak with a Digital Banking Specialist, available 24/7. After account verification, our Specialists would be happy to help! If you are still in Florida, you could visit us during lobby hours for additional help. Take a look here: http://bit.ly/TDStores for the closest TD Store near you.
Once you're logged onto your Online Banking, you can start using the many features listed above. By selecting the "Transfer" tab, you have the option of transferring funds internally or externally, take a look here for more details: http://bit.ly/1o7dO68. You could also send money to friends, family or anyone at all with our Person-to-Person feature, please select the "Person-to-Person tab," take a look here for more details: http://bit.ly/1h4ZIkL. You could even make Bill Payments with our "Bill Payment" feature, take a look here: http://bit.ly/1nAVkiK for more information on this free service!
Another great tool with Online Banking is the ability to do your banking right at your fingertips in the comfort of your own home by using TD Bank Mobile App with your internet-enabled device. You can even initiate mobile deposits! For more information on our Mobile Deposit feature, take a look here: http://bit.ly/1ff8byL for the Mobile Deposit Addendum and also here: http://bit.ly/1e3jiYF for Frequently Asked Questions (FAQs) on TD Bank Mobile Deposits. Please note, limits do apply and the $100 same day availability for deposits does not apply to Mobile Deposits. For more information on funds availability and deposits that may be applied for longer delays, please take a look here for our Personal Deposit Account Agreement: http://bit.ly/1kb17UQ (Pg. 35 -38).
To use the mobile app, you can download the app by clicking here: http://bit.ly/1hOPk1H. Simply input your mobile phone number to receive a text message containing the link. You may also visit the AppStore if you have an IPhone, Google Play or Amazon AppStore if you have an Android or the Blackberry App World if you have a BlackBerry.
You also have the ability to set up a Direct Deposit with your employer. Direct deposit is safer than receiving paper checks, it provides immediate access to your funds, and saves you time. If your employer offers this option, you may take advantage of this feature; which allows your unlimited deposits for unlimited amounts and funds are available immediately. Check out: http://bit.ly/WBPCRW for more information about Direct Deposit.
Another option we'd like to mention is our bank by mail! You can send a check by mailing it to the following address: TD Bank, N.A. ME2-001-033 P.O. Box Number 1190 Lewiston, ME 04243. Please be sure to clearly write your account number and the words; “For Deposit Only” on the back of your check. We check our P.O. Box daily and transactions will be posted on the day they are received. Please also note that TD Bank is not responsible for items lost in the mail.
Like any other deposits, a few simple guidelines apply:
- Cash should not be sent through the mail.
- Payee of the check and name on account should be the same.
- Checks should be endorsed (and restricted for deposit only).
If you need to reach us, there are several options we can provide to you. You could also contact our Interactive Voice Response at 1-800-YES- 2000 (1-800-937-2000). Please note, when calling this number, you will need your account number, which can be found on your statements or also located at the bottom of your checks. Once you verify your account through the IVR system, you will be able to retrieve account information. If you cannot verify your information using this system, that is okay! You could can us at 1-888-751-9000 to speak with a Banking Specialists regarding your account. Our Specialists are available 24/7 for your convenience. If you have questions regarding your TD Bank Online Banking or Mobile Banking, you can contact our Digital Banking Specialists at 800-493-7562.
Additionally, you could also send us a secure message if you are unable to connect with us via the telephone. To send a secure message, you must first be logged on to your Online Banking. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”.
We hope this helps, John, but don't hesitate to let us know if you have any further questions. Have a nice day.
Cameron P, Mount Laurel
September 9, 2014 04:59:48 PM