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February 27, 2015 05:26:36 PM
In reply to olga, arecibo
Thanks for joining us today on TD Helps, Olga! We'll be glad to provide you with some options to get your loan payoff information.
If your Auto Loan is held through TD Bank, the easiest way to obtain a payoff it is to contact a dedicated Financial Solutions Group Specialist 24/7 at 800-937-5020. During your call, they can let you know the figure and answer any additional questions you may have. If you'd like to have the payoff quote in writing, one of our Specialists can have this sent to your address on file, or they can provide you with instructions to obtain this by fax during your call.
If you'd like, you can also send a Secure Message via your Online Banking account to obtain your payoff information. If you're already enrolled for online banking, please log in here: http://bit.ly/1eaISlq. After signing in, you can visit the Customer Service tab and click on Send a Message for assistance with your inquiry. If you're not yet enrolled and have a TD Bank debit card and Social Security number, you may sign up here: http://bit.ly/1lU2qfY. Please note, if your loan is the only account you have with TD Bank at this time, a friendly Banking Specialist can enroll your account 24/7 at 888-751-9000.
Please also feel free to stop in at any convenient TD Bank Store location near you; a listing can be found at http://bit.ly/TDStores where we would be happy to help!
Please note that the payoff quote provided to you at that time will be good for the time frame you request. Your payoff should be made within that time frame in order to ensure that no additional funds will be owed.
After you receive your payoff amount for your TD Auto Loan, you may send the overnight payment to the address below:
TD Bank Attn: Payoff Dept., ME2-001-019, 32 Chestnut Street, Lewiston, ME 04240
You may also submit your payoff amount online via transfer from another account you have with us, or using our Loan Payment Center at http://bit.ly/1p7K5PC. You're also welcome to make a payment during lobby hours a TD Bank Store.
Please note that if you're in need of a payoff for your auto loan and it is held through TD Auto Finance, please contact a TD Auto Finance Representative for assistance. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm at 800-556-8172 to help you.
We hope these options are convenient, Olga! Please let us know how else we can help you and have a great one.
Kristen P, Mount Laurel
February 27, 2015 05:28:08 PM