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February 10, 2017 07:54:00 AM
In reply to peng, albany
Thank you so much for reaching out to us on TD Helps, Peng. We appreciate you choosing TD Bank and apologize for any inconvenience you may have experienced.
Please feel free to call us directly 24/7 at (888) 751-9000 with any questions you may have and set up your new account via telephone. Please kindly note that TD Bank does use multi-factor for verification during account opening process. If we're unable to verify your identity during the new account opening process via telephone, you will be required to visit your local TD Bank Store location, during lobby hours for further assistance. To find out TD Store locations near you, please visit http://go.td.com/TDStores. You will need to bring a valid photo I.D. (Driver's License, Passport, Military I.D. etc.) and Social Security number.
We are always here to help, Peng. Feel free to let us know if you any additional questions.
Kris M, Mt. Laurel
February 10, 2017 07:54:15 AM