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I want to report a fraudulent charge on my account and see if there are any steps I can take to recover my funds. Also your log-in for the online banking has not been working for over a week.
October 15, 2014 04:42:53 PM
7 people recommended this |
In reply to Jason, Voorhees
Welcome to TD Helps and thank you for sending us your question, Jason.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum, however; to best assist you, we ask that you contact us directly by calling 888-751-9000 to speak with a Banking Specialist, available 24/7 or visit your local TD Bank store. Upon proper verification, we will be glad to assist you to file a dispute against the fraudulent transaction on your account. To find out TD store locations near you, please visit, http://bit.ly/TDStores.
If you are unable to access your Online Banking via our website, you may contact us 24/7 at 1-800-493-7562 to speak with a Digital Banking Specialist. Upon proper account verification, we would be happy to help you with your Online Banking and transaction dispute.
We'd also like to share with you a few tips on how you can help manage your identity, please click here for more information: http://bit.ly/1gE1jyH and also here: http://bit.ly/1q23MZt for "Fraud and Identity Theft" tips.
We hope this is the information you were looking for, Jason. Visit us again anytime.
Cameron P, Mount Laurel
October 15, 2014 04:43:53 PM
2 people recommended this