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January 18, 2015 05:27:15 PM
In reply to Barbara, Melbourne
Thanks for connecting with us, Barbara and sorry to hear about any confusion. We'll be glad to help.
If you'd like to speak with one of our Banking Specialists directly about your account, you're certainly able to do so. If you call us at 888-751-9000, 24/7, simply press "0" during your call to be connected with a representative. You'll be happy to know that it won't be necessary to enter your account information or PIN to do so.
If you prefer not to call, you're also welcome to see us at any TD Bank Store nearby you, where we'll be happy to assist with your account. If you click here: http://bit.ly/TDStores, you can find the TD Bank Store and lobby hours nearest to you.
We hope this will help, Barbara and we look forward to speaking with you soon!
Kristen P, Mount Laurel
January 18, 2015 05:27:54 PM