Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I made a payment to a company who i found is a scam and they now have my debit card info so i want t o stop them from ever getting in my account again.
November 25, 2014 02:27:35 PM
2 people recommended this |
In reply to lisa, satsuma
Thanks for coming by TD Helps, Lisa. We are sorry to hear and would be happy tp help point you in the right direction.
Since you mentioned the payment was set up with your debit card number, a stop payment wouldn't apply. You may wish to close the card the debit is coming out of to ensure the company can no longer withdraw money from your account. Please keep in mind, if you have any other automatic debits that use your debit card number, you would need to change those over to your new card number, if you do close your current card. If you need to dispute any of the debit card transactions that have been taken out of your account, our Specialists would be happy to help.
Please note, as we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum, however; to best assist you, we ask that you contact us directly by calling 888-751-9000 to speak with a Banking Specialist, available 24/7 or visit your local TD Bank Store. Upon proper verification, we will be glad to review this payment in questions and assist in filing a dispute against the fraudulent transaction on your account.
We'd also like to share with you a few tips on how you can help manage your identity, please click here for more information: http://bit.ly/1gE1jyH and also here: http://bit.ly/1q23MZt for "Fraud and Identity Theft" tips.
We hope this helps, Lisa. Let us know if you have any other questions.
Yen D, Mount Laurel
November 25, 2014 02:30:19 PM
1 person recommended this