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I'd like to set up my acct online to track my purchases.
January 3, 2016 10:34:16 AM
1 person recommended this |
In reply to Dianne, Palmyra
Welcome to TD Helps, Dianne. We'll be happy to clear up any confusion.
For your convenience, we do keep a complete ledger of all account activity online and on your statements for you to view at any time.
If you wish to enroll for Online Banking for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM or Debit Card number, your Social Security number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then, you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally, you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started. You also have the option to visit your local TD Bank Store for help. For hours and locations near you, check out: http://bit.ly/TDStores.
Please be aware that some transactions completed with your debit card may take additional time to post to your account history. When selecting the "credit" portion or Visa side of your Debit Card, the funds are placed on hold from your account and put into your pending file. While the authorized amount typically takes three to five business days to post to your account, the timing really depends on the merchant where you made a purchase. Please note, merchants have up to 180 days to post pending transactions; however, it is unusual for an item to exceed five business days. Occasionally, pending Debit Card amounts listed may not equal the amount of the actual transaction. When the transactions clear, the actual amount will be reflected in account history. Examples of these transactions may include Debit Card purchases at restaurants or for gasoline.
For more detailed information on this, please click here: http://bit.ly/1kb17UQ. This link will take you directly to our "Personal Deposit Account Agreement;" please select page 12 for more information on the "Processing Orders for Payment Checks and other items" which includes Debit Card transactions, deposits, and checks.
We hope this helps out, Dianne. Let us know if you have any other questions.
Kris M, Mt. Laurel
January 3, 2016 10:34:55 AM