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The link is no longer in my checking account. How to re-establish it?
Pamela, Morris Plains
March 10, 2015 04:15:27 PM
In reply to Pamela, Morris Plains
Thank you for reaching us on TD Helps, Pamela. We're sorry to hear that you're having trouble and we'd be happy to help.
You are able to transfer to your accounts outside of TD Bank by logging in to your online account here: http://bit.ly/1eaISlq. Once logged in, please select the "Transfers" tab located at the top of the screen. After the page redirects you to the transfer options available, select "Transfer to Accounts Outside TD Bank," which is also located near the top of the page. If you've transferred funds in the past, you will simply enter the amount of your transfer and specify the "From" and "To" accounts. After selecting continue, you will be asked to review the transfer information to ensure it is correct.
If you have not entered your account information for your outside account, you are able to do so, select "Add a New Account." You will then be prompted to select the type of account followed by the account and routing numbers. Once you enter the required fields, the transfer service will then display whether or not you can make an immediate transfer. In some cases, a trial deposit is initiated at the receiving institution for verification purposes. You’re welcome to check out http://bit.ly/1jXKYqq for all of the details.
When sending an External Transfer, you will have two delivery options, three-day or next-day delivery. To qualify for the next-day delivery option, you must wait 90 days from your first successful three-day transfer and must not have had any transactions that overdrew your account in the past 90 days. Please note that fees may apply for the External Transfer service. For the Transfers Terms and Conditions please see: http://bit.ly/1lkiC6K, and for more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
If you are having trouble with External Transfers, we ask that you contact our Tech Support Specialists who are available 24/7 by dialing 800-493-7562. After account verification, our Specialists will be happy to assist you.
In addition, you may like our Person-to-Person Payment service. This service provides flexible ways to send and receive money to and from any other individual's bank account within the United States. After logging into your account, you may click on the tab at the top of the page titled "Person-to-Person Payments." If you are not enrolled, you will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send the payment! Please note that there may be fees for the use of the above services. You’re welcome to check out http://bit.ly/1pADlWD for all of the details.
If you are having trouble sending a Person-to-Person Payment, we ask that you contact the number listed above for assistance or visit a TD Store during lobby hours.
If you have any general questions about your accounts, you may reach out Banking Specialists 24/7 by dialing 888-751-9000. At any time during the prompts, you are able to select 0 to be connected to a Representative. Alternatively, you are able to visit any TD Store during lobby hours for assistance with your account. For Store hours and locations near you please visit http://bit.ly/TDStores.
We hope this helps, Pamela and have a good day.
Megan K, Mount Laurel
March 10, 2015 04:16:30 PM