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barry, Cedar hill
January 23, 2015 06:50:24 AM
In reply to barry, Cedar hill
Thank you for joining us here at TD Helps, Barry. You came to the right place for information.
If you have a TD Bank account in the United States and a TD Canada Trust account in Canada, we have great news to share!
You can take advantage of our Cross Border Banking services – you have the ability to transfer funds between your TD Bank U.S. and TD Canada Trust accounts, free of charge. If you wish to, please feel free to speak with a Representative from our TD Cross Border Banking Support Line 24/7 at 877-700-2913. With this feature, you are able to do your banking and transfer funds without having to visit a TD Store! For more information, please take a look here: http://bit.ly/1ienPN4.
If you are to transfer funds from your TD Bank U.S. account to your Canadian account with another financial institution, we can also help too.
We invite you to visit your local TD Bank Store to initiate an outgoing wire transfer to any financial institution outside the United States. For hours and locations near you please take a look at: http://bit.ly/TDStores.
Once at the Store, you will need to provide the name and address of the receiving bank, as well as their SWIFT/BIC code. You will also need the beneficiary address and the account number. As it is going to be an international wire, please review additional information on sending international wires at http://bit.ly/1oowsYN.
We utilize the services of correspondent and/or intermediary banks to transfer funds to banks overseas. These banks might charge a fee for their services, and the correspondent and/or intermediary bank might deduct these fees from the wire transfer amount. For more information on fees for wire transfers, please take a look here: http://bit.ly/1cTejgt.
We hope this helps. Have a great day!
LiShu R, Mount Laurel
January 23, 2015 06:52:45 AM
In reply to LiShu, Mount Laurel
I want to transfer my US dollars from my TD Cross Border Account in USA to my TD US $ DAILY INTEREST ACCOUNT in Canada, I don't want to exchange my US dollars to Canadian dollars, just deposit it in US dollars in Canada, can I ? If so, do I have to pay any fees ?
January 28, 2015 03:56:50 PM
In reply to mike, Mississauga
Hey Mike, thanks for joining our conversations here on TD Helps.
We have confirmed with our Cross Border Banking Specialists, as long as your TD Canada Trust account is a U.S. dollar account, you will be credited in U.S. dollars when transferring funds from your TD Bank U.S. account.
Please feel free to speak with a Specialist from our TD Cross Border Banking Support Line 24/7 at 877-700-2913 Option 2 with any additional questions you may have. They'll be glad to make this transfer for you, free of charge.
If we may assist you again, Mike, please do not hesitate to get back to us.
LiShu R, Mount Laurel
January 28, 2015 03:57:45 PM
yesterday I transferred 150 US dollars from my TD US$ Account in USA to my TD US $ DAILY INTEREST ACCOUNT in Canada (by phone). But I got only 132.50 US dollars. It should be free. For what I paid 17.50 US?
And one more question: Can I do it by myself?
Svitlana, Wesr New York
February 11, 2016 06:46:15 AM
In reply to Svitlana, Wesr New York
Thanks for joining us, Svitlana and we'd be glad to clear up any confusion.
When you make a Cross Border Transfer, you may see a fee on your account for the transaction however this fee is typically credited back to your account within one business day. If you do not see this automatic credit, we ask that you reach out to us directly for assistance. You are able to call our Cross Border Banking Specialists 24/7 at 877-700-2913 Option 2.
Please know that in order to initiate a Cross Border Transfer and have the fee credited within a business day, you must reach out to the number above for assistance.
We hope this clears things up, Svitlana and have a good day.
Megan K, Mount Laurel
February 11, 2016 06:46:34 AM
Once the funds are transferred from a US TD account to a Canadian TD account, how soon can those be accessed in Canada?
March 29, 2017 03:32:35 PM
In reply to TJ, Indianapolis
Welcome to TD Helps and thank you for sending us your question, TJ
When making a transfer via Cross Border banking, if the transfer is initiated before 2:00PM the funds are guaranteed by the next business day.
Thanks again for your visit today! We welcome you back anytime with any other questions, and take care.
Customer Service Team, Mount Laurel
March 29, 2017 03:33:09 PM
In reply to Customer Service, Mount Laurel
Thanks for the quick reply, Can I open a cross border banking account while still in the US?
March 30, 2017 06:16:15 AM
Welcome back, TJ. We're happy to help you get all set up!
We are happy to inform you that you do not need to have a US address to open an account with TD Bank here in the United States. You can use your Canadian address when you open a TD Bank account.
As you are already a TD Canada Trust Customer, you can visit http://go.td.com/1ishIab to begin an account with TD Bank in the United States. Please click on the Open a U.S. Account button on the right side. On the page which follows, additional information about the products we offer is available. Use the Open Account buttons to select your account and begin the application process.
You may also speak with a Representative from our TD Cross Border Banking Support Line 24/7 by calling 1-877-700-2913, who can also assist you in opening the account by phone.
When you are ready to open your new account, you will need to provide your name, street address, date of birth, Social Insurance number and valid identification to complete the account opening process. Please keep in mind that your Canadian consumer credit profile will also be used to verify your identity.
Once your new account is set up here in the U.S., you may want to take advantage of our Cross Border Banking service. You can transfer funds between your TD Bank US and TD Canada Trust accounts, free of charge. If you wish to, please feel free to speak with a Representative from our TD Cross Border Banking Support Line 24/7 at the number listed above. With this feature, you are able to do your banking without having to visit a TD Store! For more information, please take a look here: http://go.td.com/1ienPN4.
Before we begin, we invite you to view the many accounts TD Bank has to offer. Feel free to take a look here for more information: http://go.td.com/1ienPN4. On that page, you will be able to view and compare the different types of accounts, learn more about our Cross-Border Banking features and also learn more about the FAQs. If you need help deciding on which account works for you, we offer a customized recommendation with our Checking Account Selector Tool: http://go.td.com/KmmHe7 and our Savings Selector Tool: http://go.td.com/1hXi2wF.
Please note: Once you have opened your Cross Border Account, you may request a TD Bank Visa Debit Card to be sent to your address either by phone or sending a secure message through your Online Banking profile. In order to send us a Secure Message, it would be necessary to have an Online Banking account with us and to be logged in. You can log in by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." Just click there and follow the prompts!
We are always here to help, TJ. Feel free to reach out to us with any additional questions.
Kris M, Mt. Laurel
March 30, 2017 06:17:03 AM
In reply to Kris, Mt. Laurel
Hi My friend lives in Canada and has a TD account there. Can I go to a Florida TD bank branch and deposit to his account?
February 8, 2018 01:48:33 PM
In reply to Taimy, Homestead
Thanks for joining us today, Taimy.
While TD Bank and TD Canada Trust may share the same TD shield, please understand that we are different entities, and because of this, are unable to access any TD Canada Trust accounts, and vice versa.
We sincerely apologize for any inconvenience this may cause, and we'd like to recommend speaking with your financial institution to determine if they're able to provide you with any options you may have to successfully transfer funds to your friend in Canada.
We hope you have a great Thursday, Taimy.
Brittany M, Mount Laurel
February 8, 2018 01:49:14 PM