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June 24, 2015 10:47:40 PM
In reply to Anam, Orlando
Thanks for stopping by TD Helps, Anam! We'll be glad to assist you this evening.
Based on your question, it sounds like you're relocating and you'd like to know if you can still bank with us. If this is so, you'll be glad to know that TD Bank has many locations located throughout Maine through Florida. Take a look here: http://bit.ly/TDStores to find a TD Bank near you. Also, if you're relocating or just wanting to visit another Store, you'll be glad to know that you can receive the same excellent customer service that you've come to expect from TD Bank at any Store location.
Also based on your question, you'll need to update your address with us if you're moving. Feel free to give us a call 24/7 at the telephone number listed below, visit any TD Bank during lobby hours or send us a secure message through online banking to request a change of address. If you're not currently enrolled for online banking, you may do so by clicking here: http://bit.ly/1lU2qfY . Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact our Banking Specialists, 24/7 at 888-751-9000. To send a secure message, please sign into your account and select "Send a message"; which is located underneath the Message Center on the left hand side of the page.
Another option would be changing your address via mail. Feel free to mail a request to:
NA 6000 Atrium Way
Mt Laurel, NJ 08054 Mail Stop # NJ5-002-215
Please make sure to include your signature and please note that your change of address request can take up to 3 to 5 business days to be completed.
If you are moving outside our footprint, there are still many ways to bank with us. If you're enrolled in online banking, you can manage your accounts any time it's convenient for you. You can check your balance, transfer funds and much more. If you have a smartphone, you can download our mobile banking app too. Click here: http://bit.ly/1hOPk1H to download the app.
You can always give us a call 24/7 at the telephone number listed above to speak with a live Banking Specialist or use our automated system. Our Banking Specialists are here to help any time you need us.
If you should have any additional questions, please give us a call 24/7 at the telephone number listed above. We hope this answers your question and enjoy the rest of your night, Anam!
Katherine G, Mount Laurel
June 24, 2015 10:49:25 PM