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January 21, 2015 07:55:17 PM
In reply to adam, windham
Thanks for coming by TD Helps, Adam! We'll be glad to assist you regarding any questions you may have.
If you are referring to a debit card for a joint account, she may pick a new card up at any TD Bank location during lobby hours or contact us 24/7 at 888-751-9000. If she chooses to call us, please note that a new debit card will be mailed to the address on file within 10 business days. If she's enrolled in online banking, she can also request a new debit card via secured message. The same rule applies to how long it may take for shipping as well. Click here: http://bit.ly/TDStores to find a TD Bank near you.
If you are referring to a credit card, she could contact us 24/7 at 888-561-8861 to speak with a TD Credit Card Specialist for assistance on getting a new credit card. She could also visit any TD Bank Store for assistance.
We hope this helps and let us know if you have any questions, Adam!
Katherine G, Mount Laurel
January 21, 2015 07:56:56 PM