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I need to make an online withdrawal from my account, and cannot access the account because I have been locked out. I forgot my login information, and entered the incorrect info 3 times. How can I rectify this situation and be able to withdraw funds from that account?
October 5, 2017 11:50:14 AM
In reply to Sandra, Charlottesville
We're sorry to hear you've been locked out, Sandra. We'd be happy to help direct you!
Once you've been locked out, we will need to speak with you in order to unlock the online profile. This can be done over the phone or in person. We should also be able to provide you with your username and reset your password, if necessary. Please give our Tech Support Team a call at 800-493-7562. We're available 24 hours a day, 7 days a week to help with unlocking accounts, password resets, and any other online question you may have. To be assisted in person, stop in to see us at any of our Stores. To find one near you, please click here: https://go.td.com/1nq31dc.
We look forward to talking with your soon, Sandra! Take care.
Candice A, Mount Laurel
October 5, 2017 11:50:37 AM