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November 6, 2014 01:25:24 PM
In reply to Nicole, Langhorne
Welcome to TD Helps, Nicole. We'd be happy to point you in the right direction.
As this is pertaining to your specific account, we would need to review this further with you. Please know that we would like to assist you directly; however, we do not have access to your personal information since this is considered an unsecured forum.
Feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you. Additionally, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If you prefer and you are enrolled for Online Banking, you may also send us a Secure Message so that we can review your account further. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center."
We hope this helps, Nicole and have a great day.
Megan K, Mount Laurel
November 6, 2014 02:29:19 PM