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I was unknowingly charged for a year of amazon prime for which I was refunded. However they say the refund went through while it doesn't show up in my checking account.
May 2, 2016 01:03:16 PM
In reply to Andrew, Westport
Thanks for sending us your question, Andrew.
If the merchant processes a refund to your Visa debit card, it usually takes 3-5 business days to be credited. Please note, there are times when the funds may take longer to be credited to your account, as the refund is based on when we receive notice from the merchant. If you have any further questions about your credit in particular, you may connect with one of our Customer Service Specialists 24/7 at 888-751-9000.
If you're referring to a credit on your TD Visa Credit Card, we encourage you to contact a Card Services Specialist directly at 888-561-8861, 24/7 for assistance in determining more about receiving a credit.
And if you are referring to a refund coming from a fraud or merchant dispute, this process can take up to 7-10 business days. If this is the case, we'd recommend contacting us using any of the methods mentioned earlier, and we'll be happy to review the status for you.
We also welcome you to stop by any TD Bank Store for assistance; please find a listing of the Stores closest to you at http://bit.ly/TDStores.
We appreciate your visit, Andrew.
Alara B, Mount Laurel
May 2, 2016 01:03:41 PM