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I was here already in the Philippines, but i cant withdraw what on my debit card could you please help me, thankyou
Joanna Katrina, Manila
June 20, 2017 03:40:13 PM
In reply to Joanna Katrina, Manila
We're sorry to hear that you're having trouble with your Debit Card, Joanna.
Please understand that TD Helps is not considered a secure forum, so we are unable to access and assist with account specific information. We sincerely apologize for any inconvenience this may cause you, and we ask that you please contact us directly for further assistance.
As you have stated that you are currently traveling outside of the United States, you may reached us directly at 1-888-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. For your convenience, we are available 24 hours a day, 7 days a week. To contact us from any country outside the United States, please first dial 011 and then follow by the numbers provided above.
In addition to calling, you may also send a Secure Message. To send a secure message, log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We can generally respond within 24 hours or less.
Hope this helps, Joanna, and have a great day.
Customer Service Team, Mount Laurel
June 20, 2017 03:40:35 PM