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I was in Dubai last week and my TD Debit card was not recognised on the point of sales terminals. Why was I unable to use my card to make purchases in store? Once the card was slot in, it came back with a message ‘unknown card, please remove’. My card is a Visa card.
October 29, 2017 12:50:27 PM
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In reply to Yewande, Brampton
Thanks for visiting us on TD Helps, Yewande. We're sorry that you were having an issue using your debit card, and we'll be happy to help.
Based on your location, we believe that you're a Customer at TD Canada Trust, and we'd like to inform you that you've reached us at TD Bank NA, in the United States.
To speak with a TD Canada Trust Banking Specialist, you're welcome to do so, 24/7, by calling 866-222-3456. You may also check out the link: https://go.td.com/1woOVay to view all the additional options you have when wanting to contact TD Canada Trust.
If you are a Customer with us, in the United States, please feel free to give us a call at 888-751-9000, available 24/7, or reach back out to us on here!
We hope this helps, Yewande, have a nice day.
Natasha M, Mt. Laurel
October 29, 2017 12:51:28 PM