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Ralph, New York
July 4, 2015 02:28:03 PM
In reply to Ralph, New York
Thanks for writing in, Ralph.
We're sorry to hear that your wallet has been stolen. If you have not yet done so, we strongly recommend contacting us immediately at 888-751-9000 if you're able to gain access to a phone. One of our dedicated 24/7 Banking Specialists will cancel the card for you right away. We will also review your account transactions with you and provide any possible solutions to help you recover the funds if it is determined that any unauthorized transactions have been posted to your account.
Since you mention you would like to connect with us online, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Please take a look for more options and information on how to protect your financial and personal information, please view our Security Center here: http://bit.ly/1npPddy.
Just in case you prefer speaking with us in person, you're always welcome to stop by your local TD Bank Store location, during lobby hours for immediate assistance. To find out the nearest TD Store near you, please visit, http://bit.ly/TDStores.
Best luck to you, Ralph, and let us know of any other questions.
Justin B, Mount Laurel
July 4, 2015 02:30:06 PM