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October 27, 2014 10:18:12 AM
1 person recommended this |
In reply to Mari, Gloucester
Thank you for stopping by TD Helps, Mari! We'll be happy to assist.
Although we do not offer chips in our debit cards at this time, your debit card can be used anywhere Visa is accepted. We are committed to providing financial solutions that meet those needs as they arise. If you plan on traveling with your TD Debit Card, please note that approximately 97% of international merchants at this time will accept magstripe-only cards. However, it’s good to have an alternate form of payment (i.e. cash) if your magstripe-only card is not accepted.
We invite you to take a look here: http://bit.ly/1gDrDYu for some travel tips that you may find useful. You may also want to review our frequently asked questions by clicking here: http://bit.ly/1ltwDDc .
Also, if you will be traveling, for the most effective use of your card we recommend contacting TD Bank prior to your trip to provide your travel dates and destinations. You can do so anytime by calling our 24/7 Customer Service line at 888-751-9000 or by visiting a TD Store near you during lobby hours. For these hours and locations in your area, take a look here: http://bit.ly/TDStores.
If you are enrolled in Online Banking, you can submit your travel notification via secure message. To send a secured message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center.” In your message, please include the dates and destination(s) you will be traveling. If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
When you place travel notifications, it makes us aware of foreign transactions on your account and help monitor your account's security. While traveling, we also recommend carrying more than one method of payment, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc .
If you have any questions for us while you're away, you can reach us 24/7 at (856)-751-9000. Additionally, you can call collect from a landline at (215)-569-0518 with operator assistance.
We do apologize if this is an inconvenience to you, Mari. Please let us know if you have any questions and enjoy the rest of your day.
Elizabeth D, Mount Laurel
October 27, 2014 10:33:46 AM
1 person recommended this