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william, Bellevue, oh
November 3, 2014 03:49:18 PM
In reply to william, Bellevue, oh
Thank you for visiting TD Helps today, William. We will be glad to assist you.
The easiest way to obtain your statements will be setting up Online Banking and getting them online. Even though the account number is needed to use the self-service feature via http://bit.ly/1lU2qfY to enroll for Online Banking, we are happy to say, there are other ways you can enroll. You can contact us directly at 1-800-493-7562 to speak with one of our Digital Specialists. After account verification, our Specialists would be happy to help! If you have a business checking or savings account with us, our Digital Specialists can assist you as well upon proper account verification.
If you are unable to verify your account or if you prefer to sit with a Customer Service Representative, you may also visit us during lobby hours at a nearby TD Store. Please note that TD Bank is located in States from Maine to Florida, and if you're in our footprint right now, you're welcome at any of our locations. Once enrolled, you will have complete access to your online account including previous statements. Please visit http://bit.ly/TDStores to find out TD Store locations near you.
Additionally, you may request to have your statements mailed to you by calling us 24/7 at 1-888-751-9000 to speak with a Customer Service Representative. You should expect to receive your statements at your address on file within 7 to 10 business days. Please note delays may occur depending on your postal office. Please keep in mind; we can only mail the statement copies to your address on file.
Also, depending on the type of statement copy you are looking for, additional fees may apply. For more information, please refer to our current Personal Fee Schedule here: http://bit.ly/1cTejgt (please see "copies" for more details).
If your inquiry is in regard to TD Credit Card statements, please contact TD Card Services 24/7 at 888-561-8861. If your inquiry is about a loan product, please contact a Banking Specialist in our Financial Solutions Group 24/7 at 800-457-2387.
Let us know if you have any other questions. We hope you have a nice day!
LiShu R, mount laurel
November 3, 2014 03:50:52 PM