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My account told me I had a pending charge of $36.03 and a pending deposit of $991.02.
All was good.
NOW I GET a letter saying I owe $175.00
Nothing was charged on the 20th.
And I have a copy of the bank record from the 21st
I don't understand.
Jerald, Hudson, NH
April 29, 2015 01:16:26 PM
In reply to Jerald, Hudson, NH
Good afternoon, Jerald. We appreciate you reaching out to us on TD Helps today. We'd like to guide you in the right direction for assistance regarding the fees.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account and the fees with you. Also, you may visit any TD Bank Store, during lobby hours to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Also, as you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Let us know if you need additional assistance, Jerald. Enjoy your afternoon.
LiShu R, Mount Laurel
April 29, 2015 01:17:51 PM