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August 7, 2017 11:14:30 AM
In reply to Benric, mississauga
We understand your concern, Benric, and we'd be glad to discuss.
Based on the type of account or card that you're referring to; there may be limits in place for the protection and security of your account.
You can review limits for TD debit cards by visiting here: https://go.td.com/1kb17UQ. Pages 46 and 47 review limits associated to your debit card. If you'd like to discuss this information specific to your account, feel free to call us 24/7 at 888-751-9000, by visiting a TD Store or sending a secure message online.
You can take a look at TD Stores near you here: http://go.td.com/1f9DSJR.
To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
If you're referring to a prepaid Visa card, please visit here: https://go.td.com/1HRQcyr to review the different types and learn more. In addition to this information, our contact phone numbers for each prepaid card can be found by following the link.
We also notice that you're writing to us from Canada. We recommend reaching out to our friends on the Canadian TD Helps Team. You are able to do so here: https://go.td.com/1QBOF4U. Once you submit a question to our friends to the Canadian Team, we're sure they'll be glad to help.
You are also able to reach out to a Representative at TD Canada Trust directly for help. To take a look at their contact options please visit here: https://go.td.com/1woOVay.
Let us know if you have any other questions, Benric. Have a good day!
Megan K, Mount Laurel
August 7, 2017 11:14:46 AM