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I NEED TO GET MONEY NOW FROM MY SAVINGS ACCOUNT CAN I GO TO ATM NOW.
December 30, 2017 01:03:11 PM
In reply to Crystal, PHILA,PA
Good afternoon, Crystal.
We greatly appreciate you bringing your concerns to TD Helps today, and we'll be more than happy to help!
It sounds as though you may be looking to perform a withdrawal from your Savings account using your debit card. At this time, Savings accounts can be added to debit cards for the purpose of performing ATM transactions, such as withdrawals and balance inquiries, and if your Savings account has already been added to your card, you're more than welcome to take advantage of this great feature!
In the event that your Savings account has not yet been added to your debit card, don't worry, as we're here to help. You're more than welcome to connect with one of our knowledgeable Specialist in whichever method may be the most convenient for you.
First, you may call 1-888-751-9000 to speak with a Banking Specialist, 24/7, or if you'd prefer, you may also visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
You would finally have the option of sending us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope this information provides you with some peace of mind, Crystal!
Thanks again for coming to TD Helps. Have a fantastic new year!
Brittany M, Mount Laurel
December 30, 2017 01:03:31 PM