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September 10, 2014 08:12:24 AM
In reply to regina, hackettstown
Welcome to TD Helps, Regina! We are more than happy to answer your question in regards to traveling abroad.
We are pleased to let you know that TD Bank does not charge any foreign transactions fees for retail purchases made with your TD Bank Visa debit card. We'd like to let you know, you can use your TD Bank Visa Debit Card worldwide, anywhere VISA is accepted. You can also use your debit card to make cash withdrawals internationally at any ATM Machine that displays either the VISA or PLUS logo. Please note, ATM fees may apply; we encourage you to check out our current fee schedule, http://bit.ly/1cTejgt, as it outlines any applicable fees that may come into play when you use your debit card out of the country.
Prior to your travels, we do ask that you place a travel notification on your account before you leave the country so you don't run into any interruptions with your card. To do so, you may contact our 24/7 Customer Service line at 888-751-9000 to have a Customer Service Representative place a travel notification on your account(s).
You may also send a Secured Message through Online Banking as well. If you are not enrolled in Online Banking, please click here: http://bit.ly/1lU2qfY. You will need your Account Number, Debit Card Number, Social Security, and E-mail Address. Once you are enrolled, please sign into your account and click on the Customer Service tab and then select Send a Message. If you choose this option, please include the exact travel dates, destinations and if there will be any connecting flight if applicable. If you need help enrolling, please contact our Digital Banking Specialist 24/7 at 800-493-7562. After account verification, our Specialists would be happy to help.
If you are unable to call or send an email, you can always visit your local TD Bank and have a Customer Service Representative place the travel notes for you. Please visit: http://bit.ly/TDStores to find TD Bank near you.
Additionally, we also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips while in the UK, please visit http://bit.ly/1gDrDYu.
If you need to contact us while you're out of the country, you may reach us at (856)-751-9000. Additionally, you can call collect from a landline at (215)-569-0518.
Let us know if you have any questions have an awesome time in UK!
Colleen B, Mount Laurel
September 10, 2014 08:13:12 AM