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can i cancel a pending transaction on my account right now with my bank closed
michael, port richey
October 5, 2015 12:53:26 PM
2 people recommended this |
In reply to michael, port richey
Thank you for reaching us on TD Helps, Michael. We'd be glad to help!
If this transaction is still currently pending, you may request to have the funds released. The vendor would need to fax a letter to us on their letterhead to the attention of Fulfillment at 1-856-533-1138. They need to include the following:
1. Date of authorization
2. Your full debit card number
3. The exact amount debited
4. A brief statement from a representative expressing that they authorize the hold to be released.
However, if the transaction has already been posted to your account, we recommend contacting the merchant directly to request a stop or cancellation.
Additionally, if the pending transaction is unauthorized, we ask that you contact us immediately for further assistance. You may also stop by and visit us during lobby hours at any local TD Store. To take a look at TD Stores near you and their hours please visit http://bit.ly/TDStores.
If you have any questions, feel free to call our 24/7 Banking Specialists. They are always available to assist with any account concerns you may have.
We hope to hear from you soon, Michael and have a good afternoon.
Megan K, Mount Laurel
October 5, 2015 12:54:01 PM
2 people recommended this