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I have enough money in my account to make said purchase, however I have never spent this much on one purchase and the limit on my account isn't large enough to cover it. How would I go about allowing a one time exception so that I am able to make this purchase without issue.
November 9, 2016 01:06:32 PM
In reply to Chris, Ottawa
Thanks for your question, Chris. We'd be glad to help.
You are able to raise your debit card limit by contacting us directly. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
If you choose to send a secure message, be sure to include your debit card number, the limit you wish to increase and the amount.
Please know that if this is in regard to your Canadian account, we recommend reaching out to our friends on the Canadian TD Helps Team. You are able to do so here: https://go.td.com/1QBOF4U. Once you submit a question to our friends to the Canadian Team, we're sure they'll be glad to help.
You are also able to reach out to a Representative at TD Canada Trust directly for help. To take a look at their contact options please visit here: https://go.td.com/1woOVay.
We hope to hear from you soon, Chris. Have a good afternoon!
Megan K, Mount Laurel
November 9, 2016 01:06:45 PM