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while on vacation in Florida I withdraw money from your bank there, & was charged a fee twice...
Mary, SI, NY
February 11, 2016 09:25:17 AM
In reply to Mary, SI, NY
We're sorry to hear about this, Mary and we'd be glad to point you in the right direction.
If you're a TD account holder, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://bit.ly/TDStores.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
If you do not bank with TD, we recommend reaching out to your financial institution for assistance.
We hope to hear from you soon, Mary and have a good day.
Megan K, Mount Laurel
February 11, 2016 09:25:35 AM