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The money that I withdrew got stuck in the machine and I was unable to get $60 from the $200. The machine then displayed an "out of service" screen
Joseph, New York
May 29, 2017 10:57:04 AM
In reply to Joseph, New York
We're so sorry to hear this happened to you, Joseph. We'd be glad to discuss your options.
In many instances, you are able to visit the TD Store at which you made the ATM withdrawal for assistance. To review TD Stores near you please take a look here: http://go.td.com/1f9DSJR.
If you did not make this withdrawal at a TD ATM or Store Specialists are unavailable, you are able to call us 24/7 to submit a dispute for the missing funds. You can reach a Banking Specialists at 888-751-9000.
Please keep in mind that disputes may take up to 10 business days to complete. Once found in your favor, funds and any directly associated fees will return to your account.
Specialists are standing by to help you, Joseph! We hope to hear from you shortly.
Megan K, Mount Laurel
May 29, 2017 10:57:21 AM