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i wondered why I wasn't able to get into my online account, I was directed to the question screen and I answered the question and I couldn't get passed that sreen.

i wondered why I wasn't able to get into my online account, I was directed to the security question screen and I answered but that is as far as I got

Margie, Bethlehem
November 25, 2014 12:44:21 PM

1 Response

In reply to Margie, Bethlehem

Thanks for connecting with us here on TD Helps, Margie. We are sorry to hear about any difficulty, and are glad to be of help with your online account. If you've been experiencing difficulty with one of your security questions, one of our Banking Specialists will be happy to assist you with updating your questions and answers, and logging you back into your account. You can reach a Specialist by calling 888-751-9000, 24 hours a day, 7 days a week. If you would prefer, we also invite you to visit any local TD Bank Store near you. For lobby hours and locations near you, check out: http://bit.ly/TDStores. We hope this helps and you can log back in, Margie! Please visit us again anytime it's convenient for you and have a good one.

Kristen P, Mount Laurel
November 25, 2014 12:46:39 PM

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