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January 10, 2015 10:50:58 AM
In reply to John, Townsend
Welcome to TD Helps and thank you for sending us your question, John.
We're glad to inform you that TD Bank retains up to 7 years of records for all accounts. To get information on a closed account, we encourage you to reach out to one of the TD Bank Stores in your area so that we may best assist you in retrieving the information you are looking for. After verifying your identity, a Specialist can research your prior account records with us and order the previous statements for you. Please find the nearest Store location to you and their lobby hours here: http://bit.ly/TDStores.
Just in case that if you still have an active account with TD Bank, you may call us 24/7 at 888-751-9000. After you are verified by a Banking Specialist, they can order the previous statements of your closed account for you via telephone as well.
Please note; fees may apply for this service. For more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
Please reach out to us again though if you have any further questions. Have a great day!
LiShu R, Mount Laurel
January 10, 2015 10:51:59 AM