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I can only see the last month or so online
September 27, 2014 06:10:49 PM
2 people recommended this |
In reply to wendy, woodbury
Thank you for writing to us at TD Helps, Wendy! We appreciate your question regarding check copies.
There are multiple ways we can provide for you to obtain the images of your written checks.
You may request the check copies to be mailed to you by calling us 24/7 at 888-751-9000 and we can put in that request for you. Please keep in mind that with this option it will take 7–10 business days for you to receive the copies. As always, you could also visit any TD Bank location and one of our Customer Service Representatives can print it out for you. For hours and locations near you please check out: http://bit.ly/TDStores.
If you are currently enrolled for our Retail Online Banking or BusinessDirect(if you have a business checking account), you may submit this request through a secure message. To send a secure message please login to your account and click on the "Customer Service" tab then select "Send a secure message." Just like with the phone request, you would also receive the statements within 7-10 business days.
If you are not currently enrolled for our retail online banking and wish to enroll for online banking for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card, your Social Security Number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 1-800-493-7562 to speak with a Digital Banking Specialist. Upon proper account verification, we would be happy to help get you started.
If you are not enrolled for TD Bank BusinessDirect and you have your debit card, follow this link http://bit.ly/1lU2qfY and choose Business from the drop down box. Once you’re at the “Sign Up for TD Bank BusinessDirect” page, please complete the application. You will need your Business Taxpayer Identification Number, account number, ATM/Debit card number, the business name, and your e-mail address. When you are finished with the application, you will receive an e-mail confirmation within 2 business days that contains your User ID and Password.
Also, if you are requesting statements copies along with your check copies, additional fees may apply. For more information, please refer to our current Fee Schedule here: http://bit.ly/1cTejgt (please see "copies" for more details).
If you have any questions or need assistance with online banking, please call our Digital Banking Specialists available 24/7 at (800) 493-7562 or visit your local TD Bank.
Thanks again for reaching out to us, Wendy and have a good one!
Luis C, Mount Laurel
September 27, 2014 06:11:50 PM