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Instead of going to your bank, that is out of my way, am i able to just use what is left in my account until a $0 balance and the account will close? or do I need to go to the bank?
May 4, 2015 10:59:36 AM
In reply to katelyn, brookhaven
Thanks for reaching out to us today, Katelyn.
We're sorry to hear you're looking to close your account and we'd hate to see you go! Your feedback is important to us and we invite you to share yours with us by calling us 24/7 at 888-751-9000.
If you'd like to close your account, once the account has a zero ($0) balance, we ask that you contact us at the number listed above to speak with a Banking Specialist. After account verification we will be able to put in a request to close the account.
You can also send us a secure message via your Online Banking. If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please give us a call. Once you've successfully enrolled and after you log onto your Online Banking, on the left hand side, you should see and option to "Send a secure message" located in the “Message Center.
Another option would be requesting your account to be closed by mail. Please mail your written, signed, and notarized request to:
TD Bank, N.A.
(Home Store Address)
(Home Store Telephone Number)
Please note that your Home Store is the location where your account was opened. For a listing of our Stores please view: http://bit.ly/TDStores.
Please let us know if you have any other questions and have a wonderful day.
Colleen B, Mount Laurel
May 4, 2015 11:01:43 AM