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Ned a business account
March 2, 2015 11:07:21 AM
In reply to Renee, Freehold
Thanks for joining us here at TD Helps, Renee. We are sorry to hear about you wanting to close your personal Checking account with TD Bank. We understand banking needs can change at times and would be happy to help.
Ways available to close your account depend on whether you still have remaining funds or if your account reflects a zero balance.
If funds remain, the easiest way to close your account is to visit any TD Bank Store, where you can withdraw your money and request to close the account. For locations near you, please check out: http://bit.ly/TDStores.
You may also request to close your account via mail and have any available money in your account be sent to you by check. You can mail a request with the following instructions:
▪Your account number(s)
▪Your request to close the account(s)
▪Your current address
For your security, please have the letter notarized and mailed to your Home Store. Your Home Store is the TD location you visited to open your Account.
If you prefer, another option is to remove any remaining funds via your TD Bank Visa Debit card, check, or transfer the funds into another account. Once the account balance is zero, you can contact a friendly Customer Service Representative to request that the account be closed.
Once the funds have been removed or if the balance is already zero, please contact a Specialist 24/7 at 888-751-9000. Once connected and after account verification, our Specialists would be more than happy to help. Or, if it's easier, you can also send a Representative your request to close your account via Online Banking. Please log in to your account here: http://bit.ly/1eaISlq and once logged in, visit the Customer Service tab. The "Send a Message" link will be available there for you to make your request. Kindly note that with either of these options, the balance must first be zero in order to place your request.
Please note, your closing request could take 2-3 business days to be completed.
We hope this helps and please have a great day!
Yen D, Mount Laurel
March 2, 2015 11:22:40 AM