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Hi. I have three accounts with TD (2 checking and a savings) I would like to transfer all funds from one of the checking accounts into the savings account and close the checking account. Can I do this online?
Nicholas, Clinton, New Jersey
January 31, 2018 01:55:25 PM
In reply to Nicholas, Clinton, New Jersey
Welcome to TD Helps, Nicholas!
Please know that you are unable to close your account without the assistance of a Banking Specialist.
You are able to make the transfer you've mentioned to bring your account balance to zero. Once your account reflects a balance of $0.00, feel free to connect with us 24/7 at 888-751-9000 or send us a secure message.
To send a message while using Online Banking, please sign in here: http://go.td.com/1eaISlq. You will then need to send a message using the Message Center on the left hand side of the page. You can also send a secure message using Mobile Banking by selecting 'Contact Us' followed by 'Send a secure message' after signing in. Be sure to include the account number that you'd like to close.
In addition to calling or sending a message once your account balance is $0.00, you're able to visit a TD Store during lobby hours to debit the funds and close your account in one step. Take a look at TD Stores and their hours here: http://go.td.com/1f9DSJR.
This should clear things up for you, Nicholas. Enjoy your day!
Megan K, Mount Laurel
January 31, 2018 01:56:20 PM