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I just opened a checking and savings account online.
William, Staten Island
July 13, 2015 08:45:37 AM
1 person recommended this |
In reply to William, Staten Island
Welcome to TD Helps, William. We are happy to point you in the right direction today.
If you opened your new account via online at www.tdbank.com and if you've requested a TD Debit Card during the application, you should expect to receive your new card via mail within 7-10 business days. Please note, delays may occur depending on your Postal office. It will arrive in a white envelope for security purposes.
If you did not request a debit card when you opened your new account or you wish to receive a new card immediately, you have the option of visiting your local TD Store to obtain a new card. You may visit any TD Store during lobby hours here: http://bit.ly/TDStores. All TD Bank Stores have instant issue machines where any Customer Service Representative would be happy to print out a new card for you during your visit. If you decide to visit us for your new card, please be sure to let our Specialists know to close the card you are expecting to receive via mail.
If you have any additional questions, please do not hesitate to contact our Banking Specialists at 888-751-9000 available 24/7 for your convenience. A Specialist will be happy to help answer any questions you may have.
We hope this information is helpful, William and have a great day!
Alara B, Mount Laurel
July 13, 2015 08:46:44 AM
In reply to Alara, Mount Laurel
Checking to see if my debit card has been sent?
September 16, 2016 09:54:23 AM
In reply to Donald, Upland
Thanks for contacting TD Helps today, Donald.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled in Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first log into your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left-hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly, however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helped answer your question, Donald, and please enjoy your weekend.
Customer Service Team, Mount Laurel
September 16, 2016 09:56:59 AM