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Donna, Forest Lake
June 10, 2015 01:06:55 PM
In reply to Donna, Forest Lake
Thank you for coming to TD Helps with your question, Donna.
We are more than happy to help provide you with the information you require.
If you wish to enroll for Online Banking for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM or Debit Card number, your Social Security Number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
Just in case if you are looking to enroll for TD Bank BusinessDirect and you have your debit card, follow this link: http://bit.ly/1dl2HX6. Once you’re at the “Sign Up for TD Bank BusinessDirect” page, please complete the application. You will need your Business Taxpayer Identification Number, account number, ATM/Debit card number, the business name, and your e-mail address. When you are finished with the application, you will receive an e-mail confirmation within 2 business days that contains your User ID and password. In case you don't have a debit card or would like to have immediate access to online banking, you could visit your local TD Bank Store for help. For hours and locations near you, check out: http://bit.ly/TDStores.
Lastly, please visit here: http://bit.ly/1lnLZE5 for all the exciting features we currently offer via our online banking service.
If you have a TD Visa Credit Card and would like to view your TD Visa Credit Card account via tdcardservices.com, please feel free to visit here: http://bit.ly/1mZCFef to enroll for Online Banking. You'll need your 16 digits Credit Card account number, your name, date of birth, zip code, home phone number, your Card Security Code, and your mother's maiden name or Security Word you chose at the time of your application to complete the enrollment process.
If you're unable to enroll, or if you're missing any of the required information, please feel free to call a TD Card Services Specialist 24/7 at 888-561-8861, who can help get you up and running!
If you are still unable to log in and believe you have the correct User Name for your account, you may reset your Password by following this link: http://bit.ly/1eaISlq. Once you're at the log in page, please click on the "Trouble Logging In" link that is located under the password field. Select the account type and type your user name. You will then be asked to answer two security questions. When you successfully answer the questions given, you will then be asked to reset your password.
If you were already enrolled and are having troubles logging in, don't worry as we have you covered!
First, we recommend checking to make sure that you have entered your login information as you intended. Please keep in mind that passwords are case-sensitive, and please check to be sure that your Caps Lock key is in the right position.
If your account has been locked or you do not recall your User Name, please contact one of our Banking Specialists 24/7 at 888-751-9000. They will be able to assist you in determining how your account became locked and reset your account access. You can also stop in at your local TD Bank Store, where a Customer Service Representative will be able to help you. Please visit here: http://bit.ly/TDStores for Store locations and hours near you.
If you need help with your BusinessDirect account or your Credit Card account please contact us at the numbers listed above.
To reset your Password for a TD Go Card please click: http://bit.ly/1m8bjUS and select "Forgot Password." For additional log in assistance please dial 1-855-219-8050.
Hope this helps and have a nice day,
Brian M., Mount Laurel
June 10, 2015 01:07:33 PM