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Courtney, New york
August 5, 2015 12:33:22 PM
In reply to Courtney, New york
Hey Courtney, thanks for stopping by TD Helps. We'd be happy to help!
As you're already outside the United States, you may still contact us by dialing 856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
If you don't have access to a telephone, you may contact us by sending us a Secure Message through your Online Banking account if you're currently enrolled. To send a Secure Message, please log into your account and click on the Customer Service tab and then select "Send a Message." If you have personal TD account and are signed up for our Retail Online Banking, please click here http://bit.ly/1eaISlq. If you are a TD Bank BusinessDirect user, please direct your browser to http://bit.ly/1rvBmq8.
We're happy to inform you that you can use your TD Visa debit card at any locations that accept VISA across the globe! While you are away, you can make ATM withdrawals from any machine that displays the VISA or NYCE logo. We encourage you to check out our current fee schedule, http://bit.ly/1cTejgt, as it outlines any applicable fees that may come into play when you use your debit card out of the country. If you are unable to find an ATM that is compatible, with the TD Bank Debit Card, it may be used to obtain a VISA Cash Advance. Also, cards bearing the Visa logo are accepted at locations all over the world. However, please be sure to carry more than one method of payment while traveling, just in case you encounter any acceptance issues. Please check out: http://bit.ly/1fO8wKy for a few tips to manage your money when traveling. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
If this is regarding a TD Visa Credit Card, you may contact our Credit Card Specialists while you're outside the United States 24/7 by dialing 706-644-3266.
Please understand that although we would love to assist you directly, unfortunately, we do not have access to your personal information since TD Helps is considered an unsecured site.
We hope this helped answer your questions, Courtney. Should you need anything else, please do not hesitate to let us know. Have a great one and safe travels!
Yen D, Mount Laurel
August 5, 2015 12:42:49 PM