Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
henry, west orange
July 28, 2015 11:33:30 AM
In reply to henry, west orange
Thanks for dropping by TD Helps, Henry.
We invite you to follow the steps below to determine if Check No. 972 has posted to your account during your current or previous statement cycle. In order to do so, please first access your Online Banking by using your User Name and Password and sign on here: http://bit.ly/1eaISlq:
1. Click on the Accounts tab
2. Click on the blue hyperlink of your accounts name
3. Click on "Power Search" link, which is located on the right hand side of Account History.
4. Enter the Check Number you are looking for and click on Search.
If the check has been presented for payment, click on the “View Check Image” link next to Check Number to obtain a front and back copy of the check.
If you are unable to locate this check after following the instructions listed above and you issued this check more than 60 days ago, you will need to search your previous statements for additional information. Please follow the steps below to view your statements:
1. Click on the accounts link at the top of the screen
2. Click on the account number you would like to view statements on
3. Click on the “Statements and Notifications” tab.
4. Choose the statement period you would like to view and click “View Statement”
If you are signed up for paperless statements and need to look for your checks outside the last 60 days of activity, check images should have been included on the last page of your statements and you may view them by selecting the “Statements and Notifications” tab. If you do not have paperless statements, we may mail this check copy to your address on file per your request. Please note that there may be fees for this service. Please take a look at our Fee Schedule here: http://bit.ly/1cTejgt. You may submit your check copy request by visiting your local TD Bank Store, sending us a secure message via your Online Banking or contacting us at 888-751-9000, 24/7 to speak with a Banking Specialist who can assist you after account verification. To find out TD store locations near you, please visit, http://bit.ly/TDStores.
Thanks again for stopping by, Henry. Enjoy your day!
LiShu R, Mount Laurel
July 28, 2015 11:34:51 AM