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October 21, 2015 02:12:53 PM
In reply to Anne, Mississauga
Thanks for reaching us on TD Helps, Anne. We'd be glad to help you place an alert on your account.
TD Bank offers email alerts for your account that can be set up via Online Banking. One of the alerts you can set up is a balance alert. Although we don't offer specific transaction alerts at this time, you'll be able to select a high- or low-balance amount and when that threshold is met, you'll receive an email from us.
You can view more information on how to set these alerts by logging into your Online Banking here: http://bit.ly/1eaISlq and clicking the “Alerts” tab. After clicking the "Alerts" tab you will then choose "Set up a new Alert." Online Banking will then ask you to specify what type of alert you are creating and once you do, please select "Continue." You will then be asked to select the account you'd like the alert for, the type of alert and the dollar amount of your alert. By selecting "Finish," your alert will be saved.
Keep in mind that these alerts are sent via email and will only be directed to your cellular device if you have your email attached to your phone.
If you have any troubles setting up your balance alerts, you can contact our Tech Support Specialists directly 24/7 at 800-493-7562. They would be more than happy to walk you through the process.
We also notice that you're writing to us from Canada. We invite you to take a look at the Canadian TD Helps page here http://bit.ly/1PACe95 at a question similar to yours. If you do not find this information helpful, feel free to submit your own question by following the link.
If you prefer to speak to a TD Canada Trust Representative directly please take a look at their contact options here: http://bit.ly/1woOVay.
We hope this helps, Anne and have a good day.
Megan K, Mount Laurel
October 21, 2015 02:13:18 PM