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i would like to start working on http://mydocuments.tdbank.com but keep getting message can not connect
October 9, 2017 11:45:12 AM
In reply to robert, weston
We're sorry to hear that you're having trouble accessing MyDocuments, Robert. We'd be happy to help troubleshoot this for you.
We are not currently showing any known outages of MyDocuments. We have a couple of options to troubleshoot the problem you're having.
First ensure that you have a strong and secure internet connection. If you've stored the MyDocuments site as a favorite in your web browser, the problem could be a recent update to our page or your browser. This can sometimes cause difficulty using those links. We recommend attempting MyDocuments by clicking here: https://go.td.com/2rK73yY.
As an additional option, you are able to contact a Specialist via email about MyDocuments and your mortgage information. Please visit here: https://go.td.com/2qLZOtf to learn more.
If you're still unable to access MyDocuments, we recommend reaching out to your loan processor directly.
We hope this helps, Robert. Take care!
Candice A, Mount Laurel
October 9, 2017 11:46:08 AM