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September 21, 2014 09:44:32 PM
2 people recommended this |
In reply to Jadot, Portland
We appreciate you coming to us with your question, Jadot. Here at TD Helps we'd be more than happy to provide you with the information you requested regarding overdraft protection.
Currently at TD Bank, we are offering different forms of overdraft protection; such as TD Debit Card Advance, linking an active savings account to a checking account or an unsecured line of credit to obtain protection from overdrafts.
If you are looking to remove the Savings Account Overdraft Protection or TD Debit Card Advance, you can do so by speaking to a Customer Service Representative at a TD Bank Store. Check out http://bit.ly/TDStores for hours and locations near you.You can also do so by contacting us 24/7 at 888-751-9000 and speak with one of our friendly Customer Service Representatives. Additionally, you also have the option to submit this request via Online Banking. If you are not enrolled in Online Banking, you can follow this link: http://bit.ly/1lU2qfY. This will take you directly to the “Online Banking Sign Up” page. You will need your account number, your TD Bank ATM/Visa Debit Card number, your Social Security number and your E-mail address. Once you complete the application you will have access to your online account immediately.
If you do not have all of the information above, you may contact us at 1-800-493-7562 to speak with a TD Bank Digital Specialist 24/7 or visit your local TD Bank, during lobby hours. A Digital Banking Specialist can get you logged in and also change your TD Debit Card Advance option. Once you're logged-in, click on the ''Customer Service'' tab, then ''Self Service''. When you get to the ''Self Service screen'', you can choose to Un-Enroll in TD Debit Card Advance or send us a general account inquiry to remove the savings account overdraft protection service.
If you wish to close your overdraft protection line of credit, you may also feel free to choose from any of the options provided above if the outstanding balance is zero. You may also call us at 1 800-937-5020 to speak with a Financial Solutions Groups Specialist, available 24/7.
We hope the information provided help. Let us know if you have any further questions. Have a great one.
Cameron P, Mount Laurel
September 21, 2014 09:45:17 PM
1 person recommended this