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September 10, 2014 04:39:58 PM
In reply to Ron, NYC
Welcome to TD Helps, Ron. We’re happy to provide information regarding transfers.
If you have a TD Bank Checking or Savings account and would like to initiate a wire transfer to another bank which is located in the United States, you will need to visit a TD Bank Store. For hours and locations near you please take a look at: http://bit.ly/TDStores. Once at the Store, you will need to provide the name, address and ABA (routing) number of the receiving bank, the name of the account to be credited, the beneficiary address and the account number.
For an outgoing International wire transfer, you will need to obtain the SWIFT address of the receiving bank. You will also need to provide the name, routing and account number of the recipient.
Foreign currency wire transfer requests received by the International Department by 1pm weekdays will be sent the same day. US Dollar wire transfer requests received by the International Department by 2:00pm weekdays will be sent the same day. Funds will be available to the payee in approximately 3 to 5 banking days.
We utilize the services of correspondent and/or intermediary banks to transfer funds to banks overseas. These banks might charge a fee for their services, and the correspondent and/or intermediary bank might deduct these fees from the wire transfer amount. Please note that we do not process or disburse funds from wire transfers received designated Pay Upon Proper Identification (PUPID) and return them to the sender.
If you have a business account with us you have the option to send a domestic wire transfer via BusinessDirect Online Banking, you must first be enrolled. If you have not enrolled and have a business ATM/Visa Debit Card, you can do so for free here: http://bit.ly/1dl2HX6.
Here are a few things to remember when enrolling:
- Only primary business owners or authorized signers who have access to all accounts for the business may complete the initial enrollment in BusinessDirect
- Your ATM or Debit Card number is required to enroll online. Please visit your nearest TD Bank to enroll if you do not have an ATM or debit card.
- Please use the company name exactly as listed on your TD Bank account.
- Upon successful enrollment, you will receive a confirmation email to the email address you supply. Please note, this may take up to 2 business days. Please be sure to check your Spam folder if you do not see this in your Inbox.
If you do not receive the email confirmation, please see Customer Service at your local TD Bank Store during lobby hours for further assistance. If you have any questions regarding BusinessDirect, feel free to contact us at 800-493-7562, to speak with our Digital Banking Specialists who are available 24/7.
Once you're able to access your business account via BusinessDirect, please select the "Wire" tab and fill out the necessary fields to initiate a domestic wire transfer. Once done, please select "Submit." Within two business days you will receive a phone call to verify your wire enrollment. If you miss the call, please stop into your nearest TD Bank location for further assistance.
Another option is to send a wire transfer, both domestic and international, by visiting any TD Store. Once you have the information needed from the receiving bank, please visit us during lobby hours by visiting: http://bit.ly/TDStores.
For more information on fees for wire transfers, please take a look here: http://bit.ly/1cTejgt.
If you have a personal account with TD Bank, you also have the option of using one of our newest features called Person-to-Person Transfers. With this feature, transferring funds is easier than it has ever been before! This allows you to send and receive funds via your Online Banking. It also allows you to send money domestically to any account inside and outside TD Bank without having to visit a Store. Also, you will be able to send money via text, email or by creating a contact and even set it up as a recurring transfer. We invite you to check out http://bit.ly/1cz3aim for all of the exciting details. To use this feature, you will need to be logged in to Online Banking from the main website. If you are not enrolled in Online Banking, please click here: http://bit.ly/1lU2qfY. Please have your account number, debit card number and Social Security number available.
Once you have logged into your Online Banking, select the “Person-to-Person” tab to enroll for this specific feature (The “Person-to-Person” tab should show at the top of your page after logging into your TD Bank Online Banking. As long as you have a US address on file, you should be able to send funds using this option to another US account). You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and the email address we have on file for you. Next, we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete, you’ll be ready to send the payment which the other person will receive in one business day or three business days as per your selection. The fee for this option could also be found here: http://bit.ly/1cTejgt.
This feature does come with limits on the amount you can send or receive. For the information on the payment methods and amounts, please check out this link: http://bit.ly/1pADlWD (Pg 3. section1.16). To locate your current individual limits please follow these steps:
· Log into your online banking
- Click on the Person-to-Person Payments tab.
· Select the account in which you are sending the funds from
· Type in the person’s name, email or mobile number you are sending the funds to
· Type in the amount you’re trying to send
· Select the send date
· Click continue
· Complete the pop-up to add a new contact
· Click save
· Click on the info button (question mark) next to the amount box
We recommend contacting our 24/7 Digital Department at 800-493-7562 if you have any questions or issues signing up for Person-To-Person.
Thanks for writing in Ron! Let us know if you have any other questions.
Colleen B, Mount Laurel
September 10, 2014 04:42:29 PM