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April 21, 2015 07:52:48 PM
1 person recommended this |
In reply to Thomas, Philadelphia
Thanks for reaching out to us on TD Helps, Thomas.
We apologize for any inconvenience you've experienced, and would recommend reaching out to us directly to verify the status of your account. Feel free to give our dedicated Banking Specialists a call 24/7 at 888-751-9000. After verification, we'll be happy to take a look into getting you back up and running with your account.
If you are unable to verify your account or if you prefer to sit with a Customer Service Representative, you may also visit us during lobby hours at a nearby TD Store. Please visit http://bit.ly/TDStores to find out TD Store locations near you. Please be sure to bring a primary form of identification (Driver’s License, passport, State I.D. etc.) for verification purposes.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Thomas. Let us know if you have any further questions.
Justin B, Mount Laurel
April 21, 2015 07:56:12 PM