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November 8, 2014 02:49:59 PM
In reply to Foaz, Brooklyn
Hey Foaz, thanks for choosing TD Helps today!
If you`re trying to access your TD Bank account via mobile, please note that you`ll have 3 login attempts before your account will become locked.
If you haven`t exceeded this amount of tries yet and you know your user name and have a US Social Security number, you may reset your password by following this link: http://bit.ly/1eaISlq. Please note that you'll have to access our full website for this step. Once you're at the Log In page, please click on the "Trouble Logging In" link that is located under the password field. Select the account type and type your user name. You will then be asked to answer two security questions. When you successfully answer the questions given, you will then be asked to reset your password.
Don’t worry if you`ve tried logging in three times with no luck, or don’t have some of the required info. Feel free to contact one of our Specialists 24/7 at 800-493-7562. They will be able to reset your account access during your call. You can also stop in at your local TD Bank Store, where a Customer Service Representative will be able to help you. Please visit here: http://bit.ly/TDStores for Store locations and hours near you.
We hope this has helped you today, Foaz! Enjoy the rest of your weekend.
Kristen P, Mount Laurel
November 8, 2014 02:50:46 PM